Frequently Asked Questions (FAQ)


General Questions


What is GetTempMail?

GetTempMail is a free service that provides temporary, disposable email addresses that self-destruct after a set period. It helps protect your privacy and keeps your primary inbox free from spam.


Is GetTempMail really free?

Yes, our service is completely free to use. There are no hidden charges, premium features, or subscription fees. All features are available to everyone at no cost.


Do I need to create an account to use GetTempMail?

No, you don't need to create an account or provide any personal information. Simply visit our website and get an instant temporary email address.


Usage & Features


How long does a temporary email address last?

Your temporary email address remains active for [time period] before self-destructing. You can also manually delete it earlier if desired.


Can I choose my own email address?

Yes, you can customize your temporary email address, or use our random address generator for quick access.


Can I receive attachments?

Yes, you can receive attachments through your temporary email address. However, we recommend exercising caution when downloading files from unknown sources.


Is there a limit to how many emails I can receive?

No, there's no limit to the number of emails you can receive during your temporary email address's active period.


Privacy & Security


Are my emails private?

Yes, your temporary emails are completely private and can only be accessed through your unique session. Once the email address self-destructs, all associated messages are permanently deleted.


Can others access my temporary inbox?

No, only you can access your temporary inbox through your current browser session. We recommend closing your session once you're done to ensure complete privacy.


Do you store any personal information?

No, we don't collect or store any personal information. Our service is designed with privacy as the top priority.


Technical Questions


Can I forward emails to my regular email address?

No, forwarding emails to other addresses is not supported to maintain security and prevent spam proliferation.


What happens if someone sends an email after my address expires?

Once your temporary email address expires, any new emails sent to that address will bounce back to the sender.


Can I send emails from my temporary address?

[Answer based on your service's capabilities]


Common Issues


Why am I not receiving expected emails?

Common reasons include:

- The sender's email might be delayed

- The email might have been flagged as spam

- The temporary address might have expired

- The sender's email server might be blocking temporary email services


Can I recover deleted emails?

No, once emails are deleted (either manually or through automatic expiration), they cannot be recovered. This is part of our privacy protection features.


What if I accidentally close my browser?

For privacy reasons, your session will end when you close your browser. You'll need to generate a new temporary email address.


Legal & Compliance


Is it legal to use temporary email addresses?

Yes, using temporary email addresses is legal. However, some services may not accept registrations from temporary email providers.


How do you handle spam and abuse?

We actively monitor for abuse and implement measures to prevent misuse of our service. Users found engaging in spam or malicious activities will be blocked.


Best Practices


When should I use GetTempMail?

Best use cases include:

- Signing up for free trials

- Downloading one-time resources

- Testing applications

- Protecting your primary email from marketing lists

- Accessing content that requires email verification


When should I NOT use GetTempMail?

Don't use temporary emails for:

- Important business communications

- Financial services

- Long-term account registrations

- Services where you need password recovery

- Official or legal correspondence


Contact & Support


How can I report issues or abuse?

You can contact us here hala@getempmail.com